Room Selling Techniques In Front Office

Scope comprehend the basic philosophy of front up selling demonstrate front office up selling from demo hotel present the benefits advantages use question techniques to explore the guests need dusit thani college.

Room selling techniques in front office.

There s still ample opportunity to drive growth from customer expansion opportunities like renewals and upsells. Here are three research backed sales techniques for selling to your existing customers. Always greet each guest with a smile in your voice as well as your face. A good incentive program for reservations and front office team offered by the hotel management helps to successfully motivate staff in upselling guest rooms.

The sale isn t over just because your prospect becomes a customer. But it can be difficult to turn front desk associates from order takers to sales makers in a position that often has high turnover. How to sell to existing customers. In fact maintaining an organized office is much more effective if you treat it like an on going project instead of a massive assault.

A relatively neat and orderly office space clears the way for higher productivity and less wasted time. Room selling techniques in house sales promotion direct sales and packages. The front desk can be a hotel s weakest link or strongest source of sales generation. Download the direct sales guide.

Your worst nightmare as a hotelier is walking down the halls of your hotel and realising that rooms are empty. Organizing your office doesn t have to take days it can be done a little at a time. Upselling to hotel guests while they arrive at the hotel to check in often holds the best opportunity to create more revenue for the hotel. Front office up selling dusit thani college 3.

Whether it s the peak season or the off season you will want to develop hotel room selling techniques that are designed to increase profitability.